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Our all-inclusive web hosting solutions provide all the tools you need to
quickly establish an online presence. With ProperHost you can depend on
fast, reliable servers and excellent customer support at affordable prices.

24x7 Dedicated Customer Support

ProperHost is proud to provide all its clients qualified, responsive support 24 hours a day, 7 days a week. You are welcome to contact us anytime by one of the methods below - whichever you prefer.

Online Knowledgebase / F.A.Q.

Before you contact us, please see if you can find the answer to your question in our extensive Knowledgebase. Our Knowledgebase contains answers to the most frequently asked questions regarding our services.

Control Panel Help Center

» Video Tutorials
We have made available more than 40 flash movies, designed to help you get familiar with the hosting Control Panel as quickly as possible. To access the tutorials, seelct Video Tutorials in the Help Center menu inside the Control Panel.

» Support Ticket System
You can open a support ticket by clicking on Help Center, then Open New Ticket in the top menu. We guarantee that a member of our support team will provide you with a reply within no more than 60 minutes after it have been opened. In order to supervise and maintain a high quality support service, please open a new ticket for each individual problem.

Online Contact Form

You can use our online contact form to send us your enquiry.

Live Chat Support

We provide Live Chat support more than 16 hours a day, including holidays and weekends. It is a fast and convenient way to get assistance to general and pre-sales questions.

The Live Chat is available between 09:00 AM and 02:00 AM GMT/UK (04:00 AM - 09:00 PM EST/US).