My domain name has expired. How can I renew it?

Once your domain has expired, it will be available for renewal during the registrar's grace period (currently 40-42 days, although this is not guaranteed). In this case you can renew the domain from the hosting Control Panel along with the hosting plan or without it. If you experience any difficulties, please contact support.

Once this period has ended there is a 30-day holding period implemented by the registry called the Redemption Period. In case you want to have the domain name renewed immediately, our domain registrar can submit a request to the registry during this period on behalf of the former registrant to get the domain back before it becomes publicly available. Only the previous registrant has the right to request the domain back.

The cost to retrieve a domain from the Redemption Period is $200 per domain, plus the cost of renewal. The $200 fee is required from the domain registrar Enom.com.

The alternative to this is to simply wait for the domain to go through the redemption period and once again become available for public registration. At this point you may be able to register the domain as a new name at the normal domain registration fee for your account.

How many domains I can register?

As long as you pay for the domain names and use them according the TOS of the registrar there will be no problem for you to register as many domains as you need.

How long does it take to setup my domain name?

Once your order has been processed by our sales department we immediately proceed with the domain registration. The domain will be fully operational within 24 hours, once the DNS has propagated world wide (usually less).

Why do I need a domain name?

All domain names are unique. Your domain name is your identity on the World Wide Web. For businesses and organizations, a domain name can help brand your products and services. For individuals and clubs, a domain can identify your affiliations, relationships, or can just be your online personality.

What is DNS and how does it work?

The domain name system (DNS) enables each computer connected on the Internet to be identified by a domain name. Every computer on the Internet has a unique IP (Internet protocol) address which consists of a string of numbers. Since the IP addresses can be difficult to remember, the DNS allows a familiar string of letters (the "domain name") to be used instead of the IP address. So instead of typing the string of numbers of the IP address, you can type, for example, "www.domain.com".

For more information, please see this article from Wikipedia.

Do you offer domain name registration?

Yes! A domain name can be registered when you order a web hosting plan, or later on from the Domain Manager section of the web hosting Control Panel.

If I register a domain name, do I own it and for how long?

By paying the domain registration fee, you license the rights to use the domain name throughout the world for a specific time - usually for a year or two. No matter whether you use it or where you host it, you will own it for the registration period.

What should I do in order to register a domain name and use it with your web hosting service?

You can register the domain name with any domain registrar company on the Internet.

Then add the domain name (in the yourdomain.com format) inside the Hosted Domains section of the Control Panel.

Make sure that the domain is registered and you have set the correct domain name server (DNS) settings, which are listed below your domains in the same section of the Control Panel.

It usually takes between 24-48 hours before the DNS settings have propagated world wide.

How do I register a country specific domain name? (e.g., co.uk, .fr, .nl, etc.)

We can only host your country specific domain name. Currently, we do not register country specific domain names. To host a country specific domain name, first add it to the Hosted Domains section of the the web hosting Control Panel, then update your domain with our DNS. Each country has its own domain registry that operates either directly with the public or through resellers. You will need to find the particular country specific domain registry and follow their procedures.

Is it possible to hide the WHOIS information of my domain?

Yes, you can do this by ordering the "ID Protect" service. In the web hosting Control Panel, go to the Domain Manager section, then click on the Add link under the "ID Protect" column. The service is valid for one year, after which you have to renew your subscription.

If the domain name is not registered with us you will not be able to use this service. In that case you will either have to transfer the domain to us or contact your current domain name registrar and check if they offer a similar service.